Russell Hobbs Biofilm or Mineral Contamination in Water System

Water in reservoir becomes cloudy or has an unpleasant smell

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Possible Causes

Infrequent cleaning of reservoir, Use of hard water causing scale, Bacterial growth in warm standing water, Dirty ice basket or lid

How to Fix / Troubleshooting

Safety: Unplug the ice maker and discard any ice and water before cleaning.

Cleaning procedure:

  • Drain and rinse: Open the drain plug and empty the reservoir. Rinse with clean water.
  • Deep clean: Fill the reservoir with a solution of warm water and food-safe descaler or white vinegar (follow product instructions). Run a cleaning cycle if available, or let the solution sit for 20–30 minutes.
  • Scrub surfaces: Use a soft brush or cloth to clean the reservoir, ice basket, lid underside, and any surfaces that contact water or ice.
  • Flush thoroughly: Drain the cleaning solution, then refill and drain with clean water 2–3 times to remove any residue.
  • Use filtered water: Going forward, use filtered or bottled water to reduce scale and improve taste.
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Repair Difficulty

Very Easy 1/5

Required Part

Water Reservoir Tank
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