Ice maker produces very small, hollow, or soft ice bullets even after long operation.

Safety first: Unplug the unit before cleaning the condenser or internal parts.

• Improve environment: Move the Severin ice maker to a cooler room away from heat sources. Ideal ambient temperature is typically 10–32°C.
• Clean condenser: Remove the rear cover and gently clean dust from the condenser coil and fan area to improve heat dissipation.
• Check ventilation: Ensure adequate clearance around the unit for airflow.
• Adjust ice size: Set the ice size to a larger setting (L) and allow several cycles for the change to take effect.
• Run multiple cycles: New or recently moved units may need several cycles to stabilize. Discard the first 1–2 batches of ice.
• Assess compressor performance: If the evaporator plate does not frost evenly or warms quickly between cycles, the compressor may be weak. This typically requires professional diagnosis and may not be economical to repair.