Ice maker runs but produces no ice at all; compressor may run, fan may run, but evaporator plate does not get cold.

Safety first: Unplug the unit. Do not attempt to open the sealed refrigeration system without proper tools and certification.

• Check evaporator temperature: After 10–15 minutes of operation, carefully touch near (not directly on) the evaporator plate. It should be very cold. If it remains at room temperature while the compressor runs, there is likely a sealed system issue.
• Listen to compressor: A healthy compressor has a steady hum. Repeated clicking or very loud noises can indicate internal failure.
• Inspect for oil stains: Look around the condenser, evaporator connections, and tubing for oily residue, which can indicate a refrigerant leak.
• Verify fan operation and airflow: Ensure the condenser fan is running and the condenser is clean; poor airflow can mimic sealed system problems but usually still produces some cooling.
• Do not attempt DIY recharge: Severin ice makers use sealed systems charged at the factory. Recharging or repairing leaks requires a licensed refrigeration technician with proper equipment.
• Professional service or replacement: If the sealed system is compromised, contact an authorized Severin service center. In many cases, replacement of the unit is more economical than sealed system repair.