E04
SMEG
Cabinet Temperature Too High / Sensor Error
Ice maker stops mid-cycle and displays an over-temperature or high temperature alarm.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective cabinet temperature sensor (NTC), Poor door or bin seal allowing warm air in, Blocked air circulation fan, Dirty condenser coil causing overheating
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing internal components.
Steps to resolve:
- Check door/bin closure: Ensure the ice bin or door closes fully and that no ice is obstructing the closure. Remove excess ice and clean the gasket.
- Inspect door gasket: Look for tears, warping, or gaps in the gasket. Close a sheet of paper in the door and pull; if it slides out easily, the seal is weak. Replace the gasket if necessary.
- Clean condenser: Remove the front or rear grille and vacuum the condenser fins. Use a soft brush to remove stubborn dust. Improved airflow can quickly reduce internal temperatures.
- Check circulation fan: Open the internal panel to access the evaporator/circulation fan. Confirm it spins freely and runs during operation. Replace the fan motor if seized or noisy.
- Test cabinet sensor: Locate the cabinet temperature sensor (NTC) usually mounted on the liner wall. Disconnect and measure resistance at known temperatures; compare to SMEG's resistance chart. Replace the sensor if readings are incorrect.
- Reset alarm: After correcting issues, reconnect power and press the alarm reset or power button as per the user manual to clear the E04 code.
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Repair Difficulty
Medium
3/5
Required Part
Cabinet Temperature Sensor (NTC Probe)
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