E11
SMEG
Water Circulation Pump Failure
Ice maker displays a pump error; circulation pump does not run and ice formation is irregular.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked circulation pump impeller, Failed circulation pump motor, Air lock in circulation system, Loose pump wiring connector
How to Fix / Troubleshooting
Safety first: Unplug the unit and close the water supply. Expect some water spillage when opening the pump housing.
Corrective actions:
- Access the pump: Remove the lower front panel or internal sump cover to reach the circulation pump.
- Check for debris: Open the pump housing and inspect the impeller for scale, plastic fragments, or other debris. Clean thoroughly.
- Spin impeller: Ensure the impeller rotates freely by hand. If stiff or jammed, replace the pump assembly.
- Electrical test: Measure resistance across the pump motor terminals. An open circuit indicates a failed motor. Replace with a SMEG-compatible circulation pump.
- Bleed air: After reassembly, fill the sump with water and run a test cycle to purge air from the system.
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Repair Difficulty
Medium
3/5
Required Part
Water Circulation Pump
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