ADD WATER
Swan Low Water Level Detection / Reservoir Empty

Display shows 'ADD WATER' or water indicator light stays on; unit will not start or stops mid-cycle.

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Possible Causes

Empty water reservoir, Stuck float switch, Dirty water level probes, Faulty water level sensor

How to Fix / Troubleshooting

Safety first: Unplug the unit before reaching into the reservoir.

  • Refill reservoir: Remove the ice basket and fill the reservoir to the indicated MAX line with clean water. Avoid overfilling.
  • Check float movement: If your Swan model uses a float, gently lift and release it to ensure it moves freely and is not stuck by scale or debris.
  • Clean level probes: For probe-type sensors, wipe the metal rods with a cloth and mild vinegar solution to remove mineral deposits, then rinse.
  • Reset: Plug the unit back in and press the power button. Some models require holding the power or select button for a few seconds to clear the indicator.

If the 'ADD WATER' message remains despite a full reservoir and clean sensors, the water level sensor assembly may need replacement.

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Repair Difficulty

Easy 2/5

Required Part

Water Level Sensor Assembly
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