E4
Swan Ambient / Cabinet Temperature Sensor Fault

E4 error on display; unit may stop mid-cycle or fail to start, sometimes after a defrost or long run period.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty ambient NTC sensor, Sensor knocked loose from mounting point, Damaged sensor wiring, Control board sensor input failure

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the cabinet or control panel.

  • Locate the ambient sensor: On many Swan ice makers, the ambient sensor is mounted near the air intake grille or on the control board housing, with two small wires.
  • Check mounting: Ensure the sensor is not dangling or pressed against a hot component (like the compressor). Reposition it to its original clip or bracket.
  • Inspect wiring: Look for cuts, abrasions, or melted insulation along the sensor wires. Repair or replace if damaged.
  • Check connector: Confirm the sensor plug is fully seated on the control PCB and free of corrosion.
  • Test operation: Reassemble, plug in, and restart. If the error reappears immediately, the sensor or board is likely faulty.

Replacing the ambient temperature sensor is usually straightforward. If a new sensor does not resolve E4, the main control board may require replacement.

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Repair Difficulty

Medium 3/5

Required Part

Ambient Temperature Sensor
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