E9 error displayed; unit may not power up fully or may shut down unexpectedly during operation.

Safety first: Disconnect the ice maker from mains power before inspecting the cord or internal components.

• Check outlet: Plug another appliance (like a lamp) into the same outlet to confirm it supplies stable power. Avoid using multi-way adapters or extension leads.
• Inspect power cord: Examine the Swan ice maker's power cord for cuts, burns, or kinks. If damaged, do not use the unit until the cord is replaced.
• Verify plug and fuse (UK models): Check the plug fuse and replace with the correct rating if blown.
• Internal inspection (advanced): If comfortable and with the unit unplugged, remove the rear or bottom panel to access the power supply board. Look for burnt components, bulging capacitors, or loose connectors. Do not touch the board while powered.

If E9 persists and the mains supply is stable, the internal power supply or main control board likely needs replacement by a qualified technician.