E11 error appears; ice cubes are very thin or incomplete before the cycle aborts.

Safety: Turn off the water supply and unplug the unit before disconnecting any water lines.

• Check reservoir level: For manual-fill models, ensure the reservoir is filled to the proper mark. For plumbed models, verify the supply valve is fully open.
• Inspect inlet hose: Look for kinks or sharp bends in the water inlet hose. Straighten or reroute as needed.
• Clean inlet filter: Disconnect the hose at the back of the unit and remove any small mesh filter screen. Rinse under running water to remove sediment.
• Clean water distributor: Access the top water distributor tray above the evaporator. Remove and clean mineral deposits from the holes using a soft brush and vinegar solution.
• Test inlet valve (if equipped): With the unit unplugged, measure coil resistance of the inlet valve. If open or shorted, replace the water inlet valve.
• Restore and test: Reconnect hoses, turn on water, plug in, and run a cycle to verify normal fill and that E11 does not return.