Tower
Tower Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker will not power on, display shows E1 shortly after plugging in.
NTC Cabinet Temperature Sensor Failure
E10
E10 error code, unit beeps and stops; ice cubes may be stuck on the evaporator grid.
Ice Harvest / Ejector Motor Fault
E11
E11 error appears; ice cubes are very thin or incomplete before the cycle aborts.
Low Water Flow / Fill Fault
E12
E12 error code, unit stops and may show abnormal ice size selection behavior.
Keypad / Control Panel Communication Fault
E13
E13 error appears intermittently; unit may shut down unexpectedly during operation.
Internal Overheat / High Ambient Temperature Fault
E14
E14 error code, unit does not respond correctly to ice size selection or shows random sizes.
Ice Size / Thickness Sensor Fault
E15
E15 error appears and the unit immediately stops; sometimes accompanied by a burning smell previously.
Main Control PCB Failure
E16
E16 error code, unit may start then quickly stop; display may flicker.
Power Supply / Low Voltage Fault
E17
E17 error appears; unit may show abnormal sensor readings or random shutdowns.
Sensor Bus / Multiple Sensor Communication Fault
E18
E18 error code, unit may leak water into the bin or show irregular harvest timing.
Drain Valve / Solenoid Fault (for Tower models with drain function)
E19
E19 error appears; unit may not detect when the bin is empty and fails to restart ice production.
Bin Level Detection Fault
E2
Display shows E2 and ice production stops shortly after starting a cycle.
Ice Tray / Evaporator Temperature Sensor Failure
E20
E20 error code, unit may freeze water but not release cubes properly.
Evaporator Defrost / Release Fault
E3
Unit powers on but shows E3 and will not start ice making.
Ambient Temperature Sensor Failure
E4
Display shows E4 and the compressor does not run; fan may still operate.
Defrost / Evaporator Over-Temperature Protection Fault
E5
E5 error appears and ice production stops mid-cycle.
Water Level Sensor / Float Switch Fault
E6
Display shows E6 and the unit beeps; ice making does not start.
Ice Full Sensor / Infrared Beam Fault
E7
E7 error appears, compressor and fan do not start, unit may beep continuously.
Compressor Overload / High Temperature Protection
E8
E8 error code, unit powers but no ice is produced; compressor relay may click repeatedly.
Compressor Start Failure
E9
E9 error appears and the water pump does not run; no water flows over the evaporator.
Water Pump Circuit Fault
Symptom
Display is dim, flickering, or segments are missing, but the unit still makes ice.
Display Module Degradation
Symptom
Ice cubes are larger than normal and may stick together in clumps.
Overfilling / Excessive Ice Thickness
Symptom
Ice has an unpleasant taste or odor.
Contaminated Water Path / Odor Absorption
Symptom
Ice maker displays normal operation but ice output is inconsistent (sometimes normal, sometimes none).
Intermittent Operation / Loose Connection
Symptom
Ice maker does not power on at all, no lights or display.
No Power / Dead Unit
Symptom
Ice maker is very noisy during operation (grinding, rattling, or buzzing sounds).
Excessive Operational Noise
Symptom
Ice maker leaks water onto the countertop or floor.
External Water Leak
Symptom
Ice maker produces ice very slowly compared to normal operation.
Reduced Cooling Capacity
Symptom
Ice maker runs but produces no ice at all; evaporator does not get cold.
No Cooling / Refrigeration Failure
Symptom
Ice maker runs but produces very small or hollow ice cubes.
Insufficient Water Fill / Poor Ice Formation
Symptom
Ice maker runs continuously and does not stop even when the bin is full.
Bin Full Detection Failure
Symptom
Ice maker starts a cycle then shuts off after a few minutes without making ice.
Premature Cycle Termination
Symptom
Ice maker vibrates excessively or moves on the countertop during operation.
Excessive Vibration
Symptom
Ice maker will not start; display is on but buttons do not respond.
User Interface Lockup / Keypad Failure
Symptom
Ice melts quickly in the bin and the bin area feels warm.
Poor Ice Storage Cooling / Insulation Issue
Symptom
Loud knocking or banging noise when ice is dropping into the bin.
Ice Drop Impact / Bin Cushioning Issue
Symptom
Unit trips the household circuit breaker or RCD when turned on.
Electrical Short / Ground Fault
Symptom
Visible mold, slime, or heavy scale buildup inside the ice maker.
Severe Internal Contamination
Symptom
Water accumulates inside the unit or under the ice basket, but not outside the cabinet.
Internal Leak / Poor Drainage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker will not power on, display shows E1 shortly after plugging in.
|
NTC Cabinet Temperature Sensor Failure | View Details |
| E10 |
E10 error code, unit beeps and stops; ice cubes may be stuck on the evaporator grid.
|
Ice Harvest / Ejector Motor Fault | View Details |
| E11 |
E11 error appears; ice cubes are very thin or incomplete before the cycle aborts.
|
Low Water Flow / Fill Fault | View Details |
| E12 |
E12 error code, unit stops and may show abnormal ice size selection behavior.
|
Keypad / Control Panel Communication Fault | View Details |
| E13 |
E13 error appears intermittently; unit may shut down unexpectedly during operation.
|
Internal Overheat / High Ambient Temperature Fault | View Details |
| E14 |
E14 error code, unit does not respond correctly to ice size selection or shows random sizes.
|
Ice Size / Thickness Sensor Fault | View Details |
| E15 |
E15 error appears and the unit immediately stops; sometimes accompanied by a burning smell previously.
|
Main Control PCB Failure | View Details |
| E16 |
E16 error code, unit may start then quickly stop; display may flicker.
|
Power Supply / Low Voltage Fault | View Details |
| E17 |
E17 error appears; unit may show abnormal sensor readings or random shutdowns.
|
Sensor Bus / Multiple Sensor Communication Fault | View Details |
| E18 |
E18 error code, unit may leak water into the bin or show irregular harvest timing.
|
Drain Valve / Solenoid Fault (for Tower models with drain function) | View Details |
| E19 |
E19 error appears; unit may not detect when the bin is empty and fails to restart ice production.
|
Bin Level Detection Fault | View Details |
| E2 |
Display shows E2 and ice production stops shortly after starting a cycle.
|
Ice Tray / Evaporator Temperature Sensor Failure | View Details |
| E20 |
E20 error code, unit may freeze water but not release cubes properly.
|
Evaporator Defrost / Release Fault | View Details |
| E3 |
Unit powers on but shows E3 and will not start ice making.
|
Ambient Temperature Sensor Failure | View Details |
| E4 |
Display shows E4 and the compressor does not run; fan may still operate.
|
Defrost / Evaporator Over-Temperature Protection Fault | View Details |
| E5 |
E5 error appears and ice production stops mid-cycle.
|
Water Level Sensor / Float Switch Fault | View Details |
| E6 |
Display shows E6 and the unit beeps; ice making does not start.
|
Ice Full Sensor / Infrared Beam Fault | View Details |
| E7 |
E7 error appears, compressor and fan do not start, unit may beep continuously.
|
Compressor Overload / High Temperature Protection | View Details |
| E8 |
E8 error code, unit powers but no ice is produced; compressor relay may click repeatedly.
|
Compressor Start Failure | View Details |
| E9 |
E9 error appears and the water pump does not run; no water flows over the evaporator.
|
Water Pump Circuit Fault | View Details |
| – |
Display is dim, flickering, or segments are missing, but the unit still makes ice.
|
Display Module Degradation | View Details |
| – |
Ice cubes are larger than normal and may stick together in clumps.
|
Overfilling / Excessive Ice Thickness | View Details |
| – |
Ice has an unpleasant taste or odor.
|
Contaminated Water Path / Odor Absorption | View Details |
| – |
Ice maker displays normal operation but ice output is inconsistent (sometimes normal, sometimes none).
|
Intermittent Operation / Loose Connection | View Details |
| – |
Ice maker does not power on at all, no lights or display.
|
No Power / Dead Unit | View Details |
| – |
Ice maker is very noisy during operation (grinding, rattling, or buzzing sounds).
|
Excessive Operational Noise | View Details |
| – |
Ice maker leaks water onto the countertop or floor.
|
External Water Leak | View Details |
| – |
Ice maker produces ice very slowly compared to normal operation.
|
Reduced Cooling Capacity | View Details |
| – |
Ice maker runs but produces no ice at all; evaporator does not get cold.
|
No Cooling / Refrigeration Failure | View Details |
| – |
Ice maker runs but produces very small or hollow ice cubes.
|
Insufficient Water Fill / Poor Ice Formation | View Details |
| – |
Ice maker runs continuously and does not stop even when the bin is full.
|
Bin Full Detection Failure | View Details |
| – |
Ice maker starts a cycle then shuts off after a few minutes without making ice.
|
Premature Cycle Termination | View Details |
| – |
Ice maker vibrates excessively or moves on the countertop during operation.
|
Excessive Vibration | View Details |
| – |
Ice maker will not start; display is on but buttons do not respond.
|
User Interface Lockup / Keypad Failure | View Details |
| – |
Ice melts quickly in the bin and the bin area feels warm.
|
Poor Ice Storage Cooling / Insulation Issue | View Details |
| – |
Loud knocking or banging noise when ice is dropping into the bin.
|
Ice Drop Impact / Bin Cushioning Issue | View Details |
| – |
Unit trips the household circuit breaker or RCD when turned on.
|
Electrical Short / Ground Fault | View Details |
| – |
Visible mold, slime, or heavy scale buildup inside the ice maker.
|
Severe Internal Contamination | View Details |
| – |
Water accumulates inside the unit or under the ice basket, but not outside the cabinet.
|
Internal Leak / Poor Drainage | View Details |
No matching codes found
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