Loud knocking or banging noise when ice is dropping into the bin.

Safety: Unplug the unit before adjusting the bin or internal parts.

• Check bin seating: Ensure the ice basket is fully inserted and resting correctly on its supports.
• Add cushioning: If compatible with your Tower model, place a thin food-safe silicone mat or liner at the bottom of the bin to soften the impact.
• Adjust ice size: Select a smaller ice size to reduce cube mass and impact noise.
• Inspect drop path: Confirm that ice is not striking hard plastic edges or obstructions before reaching the bin; adjust guides if necessary.