Tower Insufficient Water Fill / Poor Ice Formation

Ice maker runs but produces very small or hollow ice cubes.

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Possible Causes

Low water level in reservoir, clogged water distributor, scaled evaporator surface, partially blocked inlet valve

How to Fix / Troubleshooting

Safety: Unplug the unit and turn off water supply (if plumbed) before disassembly.

  • Check water level: Ensure the reservoir is filled to the correct mark. Refill as needed.
  • Clean water distributor: Remove the top water distribution tray and clean all holes with a soft brush and vinegar solution to restore even water flow.
  • Descale evaporator: Gently clean the evaporator plate with a non-abrasive cloth and descaling solution approved for ice makers. Rinse thoroughly.
  • Inspect inlet valve/filter: For plumbed models, clean the inlet filter screen and replace the inlet valve if water flow remains weak.
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Repair Difficulty

Easy 2/5

Required Part

Water Distributor Tray
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