E14
Tristar Drain / Overflow Sensor Fault

E14 appears; water may overflow the tray or the unit may shut down with water still in the reservoir.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked internal drain channel, Faulty overflow float switch, Kinked drain hose (on plumbed models), Sensor wiring damage

How to Fix / Troubleshooting

Safety first: Unplug the ice maker and place towels around the unit to catch any spills.

Steps to resolve E14:

  • Inspect drain path: Remove the ice basket and water tray. Check the drain hole and internal channel for ice, scale, or debris. Clear with a soft brush or pipe cleaner.
  • Check external drain hose: On models with a drain hose, ensure it is not kinked, elevated too high, or blocked at the outlet.
  • Test overflow float: Locate the overflow float or sensor near the drain area. Move it up and down to ensure free movement. Clean off any mineral buildup.
  • Inspect wiring: Access the overflow sensor wiring and verify connectors are secure.
  • Replace sensor if needed: If the float switch or sensor tests bad with a multimeter, replace with a Tristar overflow float switch / sensor.
  • Reassemble and test: Refill with water, restore power, and monitor for proper filling and draining without E14.
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Repair Difficulty

Medium 3/5

Required Part

Tristar Overflow Float Switch / Sensor
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