Tristar
Tristar Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker stops shortly after startup and displays E1 on the control panel.
Ambient Temperature Sensor Failure
E10
E10 is displayed; unit may not detect when the ice bin is full or may stop with an empty bin.
Ice Bin Full Sensor Fault
E11
E11 error; unit may not respond to button presses or may behave erratically.
Keypad / User Interface Panel Fault
E12
E12 appears; unit may shut down unexpectedly or not power up reliably.
Power Supply / Low Voltage Error
E13
E13 error; unit may run but produce no ice, or cycles may be abnormally long.
Refrigeration System Performance Fault
E14
E14 appears; water may overflow the tray or the unit may shut down with water still in the reservoir.
Drain / Overflow Sensor Fault
E15
E15 error; unit may not detect water even when the reservoir is full.
Low Water Detection Circuit Fault
E2
Ice maker beeps and shows E2; unit may stop mid-cycle or fail to start ice production.
Water Level Sensor / Float Switch Error
E3
Display shows E3 and the unit stops making ice; compressor may not start or may shut off quickly.
Evaporator Temperature Sensor Fault
E4
Unit displays E4 and stops; fan may not run or runs intermittently.
Condenser Fan Motor Failure
E5
E5 appears on the display; ice production stops or is severely reduced.
Compressor Overload / High Temperature Protection
E6
Display shows E6; unit may power on but will not start an ice-making cycle.
Control Board Communication / Internal Fault
E7
E7 error appears; ice basket may not move or may be stuck in one position.
Ice Basket / Agitator Motor Fault
E8
E8 is displayed and the unit stops; water may not be circulating over the evaporator.
Water Circulation Pump Failure
E9
E9 appears; ice cubes may be too small, too large, or the cycle ends prematurely.
Ice Thickness Sensor / Probe Error
Symptom
Compressor runs continuously and becomes very hot.
Compressor Overheating / Continuous Run
Symptom
Display and lights work, but the compressor never starts.
Compressor Not Starting
Symptom
Display is blank, but the compressor and fan run.
Display / Indicator Failure
Symptom
Ice cubes are too large, causing jams or slow harvest.
Oversized Ice Cubes
Symptom
Ice maker does not power on at all; no lights or display.
No Power / Dead Unit
Symptom
Ice maker does not respond to button presses, but display is lit.
Unresponsive Keypad
Symptom
Ice maker freezes into a solid block on the evaporator and does not harvest properly.
Ice Not Releasing / Harvest Failure
Symptom
Ice maker interior or exterior surfaces feel unusually hot.
Overheating Cabinet / Poor Ventilation
Symptom
Ice maker interior surfaces are covered with heavy white scale deposits.
Severe Mineral Scaling
Symptom
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
Excessive Operational Noise
Symptom
Ice maker operates but ice production is very slow compared to normal.
Reduced Ice Production
Symptom
Ice maker produces cloudy or white ice instead of clear cubes.
Cloudy Ice Formation
Symptom
Ice maker produces ice with a bad taste or odor.
Contaminated Ice / Odor
Symptom
Ice maker produces ice, but cubes are very small or hollow.
Insufficient Ice Cube Size
Symptom
Ice maker runs but produces no ice at all.
No Ice Production
Symptom
Ice maker runs continuously and does not stop even when the bin is full.
Bin Full Detection Failure
Symptom
Ice maker shuts off and trips the household circuit breaker or GFCI.
Electrical Short / Ground Fault
Symptom
Ice maker starts a cycle but shuts off after a few minutes.
Short Cycling / Early Shutdown
Symptom
Ice maker stops frequently with the bin not full; must be restarted manually.
Premature Bin Full Detection
Symptom
Ice maker vibrates excessively or "walks" on the counter during operation.
Excessive Vibration
Symptom
Loud knocking or banging sound when ice drops into the bin.
Ice Drop Impact Noise
Symptom
Water leaking from the bottom or sides of the ice maker.
External Water Leak
Symptom
Water pooling inside the ice bin or ice chamber.
Internal Water Pooling / Poor Drainage
Symptom
Water pump is very loud or makes a grinding noise.
Noisy Water Circulation Pump
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker stops shortly after startup and displays E1 on the control panel.
|
Ambient Temperature Sensor Failure | View Details |
| E10 |
E10 is displayed; unit may not detect when the ice bin is full or may stop with an empty bin.
|
Ice Bin Full Sensor Fault | View Details |
| E11 |
E11 error; unit may not respond to button presses or may behave erratically.
|
Keypad / User Interface Panel Fault | View Details |
| E12 |
E12 appears; unit may shut down unexpectedly or not power up reliably.
|
Power Supply / Low Voltage Error | View Details |
| E13 |
E13 error; unit may run but produce no ice, or cycles may be abnormally long.
|
Refrigeration System Performance Fault | View Details |
| E14 |
E14 appears; water may overflow the tray or the unit may shut down with water still in the reservoir.
|
Drain / Overflow Sensor Fault | View Details |
| E15 |
E15 error; unit may not detect water even when the reservoir is full.
|
Low Water Detection Circuit Fault | View Details |
| E2 |
Ice maker beeps and shows E2; unit may stop mid-cycle or fail to start ice production.
|
Water Level Sensor / Float Switch Error | View Details |
| E3 |
Display shows E3 and the unit stops making ice; compressor may not start or may shut off quickly.
|
Evaporator Temperature Sensor Fault | View Details |
| E4 |
Unit displays E4 and stops; fan may not run or runs intermittently.
|
Condenser Fan Motor Failure | View Details |
| E5 |
E5 appears on the display; ice production stops or is severely reduced.
|
Compressor Overload / High Temperature Protection | View Details |
| E6 |
Display shows E6; unit may power on but will not start an ice-making cycle.
|
Control Board Communication / Internal Fault | View Details |
| E7 |
E7 error appears; ice basket may not move or may be stuck in one position.
|
Ice Basket / Agitator Motor Fault | View Details |
| E8 |
E8 is displayed and the unit stops; water may not be circulating over the evaporator.
|
Water Circulation Pump Failure | View Details |
| E9 |
E9 appears; ice cubes may be too small, too large, or the cycle ends prematurely.
|
Ice Thickness Sensor / Probe Error | View Details |
| – |
Compressor runs continuously and becomes very hot.
|
Compressor Overheating / Continuous Run | View Details |
| – |
Display and lights work, but the compressor never starts.
|
Compressor Not Starting | View Details |
| – |
Display is blank, but the compressor and fan run.
|
Display / Indicator Failure | View Details |
| – |
Ice cubes are too large, causing jams or slow harvest.
|
Oversized Ice Cubes | View Details |
| – |
Ice maker does not power on at all; no lights or display.
|
No Power / Dead Unit | View Details |
| – |
Ice maker does not respond to button presses, but display is lit.
|
Unresponsive Keypad | View Details |
| – |
Ice maker freezes into a solid block on the evaporator and does not harvest properly.
|
Ice Not Releasing / Harvest Failure | View Details |
| – |
Ice maker interior or exterior surfaces feel unusually hot.
|
Overheating Cabinet / Poor Ventilation | View Details |
| – |
Ice maker interior surfaces are covered with heavy white scale deposits.
|
Severe Mineral Scaling | View Details |
| – |
Ice maker is very noisy during operation (grinding, rattling, or buzzing).
|
Excessive Operational Noise | View Details |
| – |
Ice maker operates but ice production is very slow compared to normal.
|
Reduced Ice Production | View Details |
| – |
Ice maker produces cloudy or white ice instead of clear cubes.
|
Cloudy Ice Formation | View Details |
| – |
Ice maker produces ice with a bad taste or odor.
|
Contaminated Ice / Odor | View Details |
| – |
Ice maker produces ice, but cubes are very small or hollow.
|
Insufficient Ice Cube Size | View Details |
| – |
Ice maker runs but produces no ice at all.
|
No Ice Production | View Details |
| – |
Ice maker runs continuously and does not stop even when the bin is full.
|
Bin Full Detection Failure | View Details |
| – |
Ice maker shuts off and trips the household circuit breaker or GFCI.
|
Electrical Short / Ground Fault | View Details |
| – |
Ice maker starts a cycle but shuts off after a few minutes.
|
Short Cycling / Early Shutdown | View Details |
| – |
Ice maker stops frequently with the bin not full; must be restarted manually.
|
Premature Bin Full Detection | View Details |
| – |
Ice maker vibrates excessively or "walks" on the counter during operation.
|
Excessive Vibration | View Details |
| – |
Loud knocking or banging sound when ice drops into the bin.
|
Ice Drop Impact Noise | View Details |
| – |
Water leaking from the bottom or sides of the ice maker.
|
External Water Leak | View Details |
| – |
Water pooling inside the ice bin or ice chamber.
|
Internal Water Pooling / Poor Drainage | View Details |
| – |
Water pump is very loud or makes a grinding noise.
|
Noisy Water Circulation Pump | View Details |
No matching codes found
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