E15
Tristar Low Water Detection Circuit Fault

E15 error; unit may not detect water even when the reservoir is full.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective low water sensor, Mineral buildup on sensor contacts, Broken sensor wiring, Faulty control board input

How to Fix / Troubleshooting

Safety first: Disconnect power before working in the water reservoir area.

Steps to address E15:

  • Clean the reservoir: Empty the tank and wipe it clean. Remove scale or slime that may insulate the sensor.
  • Locate low water sensor: On many Tristar models, this is a pair of metal probes or a small float near the bottom of the reservoir.
  • Clean sensor contacts: Use a soft brush and descaling solution to clean metal probes. Rinse thoroughly.
  • Inspect wiring: Check the harness from the sensor to the control board for damage or loose connectors.
  • Replace sensor if faulty: If cleaning does not help and the sensor tests open or shorted, install a new Tristar low water level sensor.
  • Reassemble and test: Refill the reservoir, restore power, and confirm the unit recognizes water and E15 is cleared.
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Repair Difficulty

Medium 3/5

Required Part

Tristar Low Water Level Sensor
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