Tristar Unresponsive Keypad

Ice maker does not respond to button presses, but display is lit.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stuck buttons, Damaged keypad membrane, Loose ribbon cable, Control board input failure

Safety first: Unplug the ice maker before removing the control panel.

Steps to restore control:

Clean panel: Wipe the keypad surface to remove sticky residue that may cause buttons to stick.
Reseat ribbon cable: Open the control housing and firmly reconnect the keypad ribbon cable to the main board.
Inspect for damage: Look for cracks or corrosion on the keypad PCB.
Replace keypad: If still unresponsive, install a new Tristar user interface / keypad assembly.

Medium 3/5

Tristar User Interface / Keypad Assembly

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