Ice cubes are too large and may jam the mechanism

Safety: Unplug the unit before adjusting sensors or cleaning the evaporator.

Steps to correct oversized ice:

• Adjust thickness setting: If your Whynter model has a thickness or size control, reduce the setting to shorten the freeze time.
• Clean evaporator: Mineral scale can cause ice to stick and grow too large. Use a soft brush and a vinegar solution to clean the evaporator surface, then rinse and dry.
• Check thickness probe: Ensure the ice thickness sensor is correctly positioned and not bent too far from the evaporator.
• Control board: If adjustments and cleaning do not help and the unit continues to over-freeze, the control board may be mis-timing the cycle and could require replacement.