SE
Black+Decker Stuck key or shorted keypad fault

Microwave displays SE (or 5E) and beeps continuously; keypad may be unresponsive.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated membrane keypad from spills, Shorted keypad circuit, Damaged keypad ribbon cable, Failed control panel assembly

How to Fix / Troubleshooting

Safety first: Unplug the microwave before removing the control panel.

  • Clean keypad surface:
    • Wipe the keypad with a slightly damp cloth and mild detergent.
    • Dry thoroughly and avoid excessive moisture around the edges.
  • Power reset: Unplug for 10 minutes, then plug back in and test. If SE appears immediately, a key is likely shorted.
  • Inspect keypad ribbon:
    • Remove the control panel assembly (usually a few screws and lifting up and out).
    • Disconnect and reconnect the flat ribbon cable between the keypad and control board.
    • Check for corrosion, cracks, or burn marks on the ribbon.
  • Replace keypad/control panel: If SE persists, replace the membrane keypad or the entire control panel assembly with the correct Black+Decker part.

Do not attempt to operate the microwave with a shorted keypad, as it may start unexpectedly.

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Repair Difficulty

Medium 3/5

Required Part

Membrane Keypad / Control Panel Assembly
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