Black+Decker Door latch mechanism jammed

Microwave door will not open or is stuck closed after cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door latch lever, Jammed door release button, Warped door or latch hooks, Internal latch spring failure

How to Fix / Troubleshooting

Safety first: Unplug the microwave before attempting to free a stuck door. Do not force the door open with excessive strength, as this can damage the cabinet and safety interlocks.

  • Try gentle release:
    • Press the door release button repeatedly while gently pulling on the door.
  • Inspect from inside (if slightly open):
    • If you can open the door partially, inspect the latch hooks for broken plastic.
  • Access latch mechanism (if qualified):
    • Remove the outer cabinet.
    • Locate the door latch lever and springs.
    • Check for broken parts or obstructions.
  • Replace latch parts: Install a new door latch assembly or release lever as specified for your Black+Decker model.
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Repair Difficulty

Medium 3/5

Required Part

Door Latch / Door Release Lever
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