Black+Decker Keypad contact failure

Microwave keypad buttons are unresponsive or only some keys work intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane keypad, Moisture ingress behind keypad, Loose keypad ribbon cable, Failed control panel PCB

How to Fix / Troubleshooting

Safety first: Unplug the microwave before removing the control panel.

  • Dry out moisture:
    • If the keypad was exposed to steam, allow the unit to sit unplugged for several hours to dry.
  • Inspect ribbon cable:
    • Remove the control panel.
    • Disconnect and reconnect the keypad ribbon cable.
  • Test keys:
    • After reassembly, test all keys.
  • Replace keypad: If certain keys still fail, replace the membrane keypad or full control panel assembly.
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Repair Difficulty

Medium 3/5

Required Part

Membrane Keypad
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