Princess Turntable Drive Failure

Microwave turntable does not rotate, but heating still occurs.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed turntable motor, Broken turntable coupler, Worn or jammed roller ring, Stripped motor shaft

Safety: Unplug before handling internal parts.

Clean and inspect: Remove the glass tray and roller ring. Clean all components and the cavity floor. Check for food debris or broken glass pieces.
Check roller ring: Ensure the rollers move freely and are not flattened or broken.
Inspect coupler: Look for cracks in the plastic coupler that engages the motor.
Test: After cleaning, reassemble and test. If the tray still does not rotate but heating works, the motor likely needs replacement by a technician.

Medium 3/5

Turntable Motor

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