E13
Severin
Door Sense / Latch Alignment Error
Microwave displays E13 and stops; interior light may flicker.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned door latch, Worn door hinges, Loose door switch bracket, Cracked latch hook
How to Fix / Troubleshooting
Safety first: Unplug the microwave before adjusting door components.
- Step 1 – Inspect door alignment: Check that the door closes evenly and sits flush with the cabinet. If it sags, the hinges may be worn.
- Step 2 – Examine latch hooks: Look at the plastic hooks on the door that engage the interlock switches. If cracked or bent, the door may not fully actuate the switches, causing E13.
- Step 3 – Tighten hinge screws: Open the door and tighten any accessible hinge screws. Slightly lifting the door while tightening can improve alignment.
- Step 4 – Adjust switch bracket: With the cabinet removed, gently adjust the door switch bracket so that all switches click firmly when the door is closed. Do not bend excessively; small adjustments are sufficient.
- Step 5 – Replace damaged parts: If the latch or hinges are damaged, replace the door latch assembly or hinge set with Severin-compatible parts.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Assembly
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