Microwave displays E13 and the grill or convection heater (on combo models) does not operate.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the microwave and allow all internal parts to cool before inspection.
Checks:
- 1. Visual inspection: Look at the grill element inside the cavity for visible breaks, burn spots, or sagging.
- 2. Fan operation: In convection mode, listen for the convection fan. If silent, the fan motor may be faulty.
- 3. Overheat reset: Some models have a manual-reset thermostat accessible from the rear. Consult your Vida manual; if present, press the reset button after cooling.
Testing the element and thermostats requires a multimeter and access behind the cavity liner. If E13 persists, have a technician test and replace the grill element, convection fan, or associated thermostats.
Repair Difficulty
Required Part
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