Vida

Vida Microwaves Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Microwave will not start; display works but pressing START does nothing or beeps three times and shows E01.
Door Interlock Safety Circuit Fault
E02
Microwave stops heating shortly after START and displays E02, or never heats although the timer counts down and the turntable rotates.
Magnetron Overheat / Magnetron Protection Fault
E03
Microwave runs but does not heat food; display shows E03 after a few seconds or at the end of the cycle.
High Voltage System Failure
E04
Microwave display shows E04 and the unit will not start; sometimes accompanied by a loud humming or buzzing before shutdown.
Inverter Board Fault (Inverter Models Only)
E05
Microwave beeps and displays E05; cooking will not start or stops immediately after pressing START.
Touch Control Panel / Keypad Error
E06
Microwave shows E06 and may run the fan or light unexpectedly; cooking functions are disabled.
Control Board Communication / Logic Fault
E07
Microwave displays E07 and the turntable does not rotate during cooking.
Turntable Motor or Sensor Fault
E08
Microwave shows E08 and the interior light, fan, or turntable may not operate correctly during cooking.
Low-Voltage Power Supply Fault
E09
Microwave displays E09 and stops heating; fan may continue to run for a while after error appears.
Cavity Overheat / Temperature Sensor Fault
E10
Microwave shows E10 and the cooling fan runs continuously or not at all.
Cooling Fan Circuit Fault
E11
Microwave displays E11 and the clock or display may flicker or reset randomly.
Input Power / Line Voltage Error
E12
Microwave shows E12 when using sensor cook or reheat functions; sensor programs will not start or stop prematurely.
Humidity / Steam Sensor Fault
E13
Microwave displays E13 and the grill or convection heater (on combo models) does not operate.
Grill / Convection Heater Circuit Fault
E14
Microwave shows E14 and the interior light does not turn on when the door opens or during cooking.
Cavity Lamp Circuit Fault
E15
Microwave displays E15 and the unit may shut down unexpectedly during cooking.
Internal Thermal Cut-Out / Magnetron Thermostat Open
E16
Microwave shows E16 and the child lock feature may not function correctly or is stuck on.
Child Lock / Safety Logic Fault
E17
Microwave displays E17 and the door may appear closed but the unit behaves as if the door is open.
Door Latch / Monitor Switch Fault
E18
Microwave shows E18 and the exhaust fan on an over-the-range model does not operate or is stuck on high.
Exhaust Fan Control Fault
E19
Microwave displays E19 and the clock or display is blank or partially lit.
Display / VFD or LED Driver Fault
E20
Microwave shows E20 and sensor defrost or weight defrost functions do not operate correctly.
Weight / Load Sensor or Algorithm Fault
Symptom
Microwave cavity has persistent bad odor even after cleaning.
Odor Retention / Cavity Contamination
Symptom
Microwave display works but the START button does nothing; other buttons may beep normally.
Start Key / Input Logic Failure
Symptom
Microwave door will not close fully or pops open during cooking.
Door Alignment / Latch Failure
Symptom
Microwave door will not open or is very hard to open after cooking.
Door Latch / Release Mechanism Binding
Symptom
Microwave fan runs but there is little or no air being exhausted outside (OTR models).
Improper Venting / Blocked Duct
Symptom
Microwave interior light does not come on, but the unit heats and otherwise works normally.
Cavity Lamp Burnout
Symptom
Microwave interior light, fan, and turntable run, but the timer does not count down or buttons are unresponsive.
Control Panel / Keypad Failure
Symptom
Microwave is completely dead – no display, no lights, no response when buttons are pressed.
No Power – Primary Power Circuit Failure
Symptom
Microwave keypad beeps randomly or inputs numbers by itself.
Keypad Short / Moisture Intrusion
Symptom
Microwave light and fan come on when the door is opened, or the unit starts running when the door is closed without pressing START.
Door Switch / Interlock Miswiring or Failure
Symptom
Microwave makes loud buzzing, humming, or crackling noises during operation, louder than normal fan noise.
Abnormal Noise – High Voltage or Mechanical Interference
Symptom
Microwave runs (light on, turntable rotates, fan runs) but food does not heat at all.
No Heat – High Voltage System Failure
Symptom
Microwave runs but has a strong burning smell or smoke from vents.
Overheating or Component Burnout
Symptom
Microwave runs for a few seconds then shuts off and returns to the clock display.
Intermittent Power or Thermal Protection Trip
Symptom
Microwave trips the household circuit breaker or blows a fuse when starting a cook cycle.
Short Circuit or Overcurrent on Startup
Symptom
Microwave turntable does not rotate, but heating still occurs.
Turntable Drive Failure
Symptom
Over-the-range Vida microwave exhaust fan is very noisy, rattling, or vibrating excessively.
Exhaust Fan Mechanical Imbalance
Symptom
Over-the-range Vida microwave light under the unit (cooktop light) does not work.
Cooktop Lamp Failure
Symptom
Visible sparks or arcing inside the microwave cavity during cooking.
Cavity Arcing / Waveguide Contamination
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