Microwave displays E17 and the door may appear closed but the unit behaves as if the door is open.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the microwave before any door or switch work.
Steps:
- 1. Inspect door hooks: Open the door and check the plastic hooks that engage the cabinet. If cracked or loose, the door will not actuate the switches correctly.
- 2. Check door alignment: Ensure the door sits evenly and closes firmly without excessive force.
- 3. Switch cluster inspection (for DIYers): Remove the outer cover and control panel to access the door switch bracket. Verify that the monitor switch and other interlocks are firmly mounted and actuated when the door closes.
Replace any broken door hooks or faulty switches with Vida-compatible parts. Because the door interlock system is a critical safety feature, if you are unsure, have a technician perform the repair.
Repair Difficulty
Required Part
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