E15
Vida Internal Thermal Cut-Out / Magnetron Thermostat Open

Microwave displays E15 and the unit may shut down unexpectedly during cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open magnetron thermal cut-out, Overheating due to blocked vents, Failed cooling fan, Loose thermostat mounting

How to Fix / Troubleshooting

Safety: Unplug the microwave and allow it to cool completely.

Steps:

  • 1. Ventilation: Confirm that all vents are clear and that the microwave has the recommended clearance from walls and cabinets.
  • 2. Clean filters (OTR models): Remove and clean grease filters; replace charcoal filters if clogged.
  • 3. Cool-down reset: Leave the door open for 30–60 minutes, then plug back in and test.

If E15 returns quickly, the magnetron thermostat may be defective or the cooling fan may not be moving enough air. These components are internal and should be tested and replaced by a professional.

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Repair Difficulty

Hard 4/5

Required Part

Magnetron Thermal Cut-Out
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