Water or broth leaks from the bottom of the cooker onto the counter.

Safety first: Unplug the cooker immediately and do not use it until the source of the leak is identified and fixed.

• Inspect inner pot: Remove and fill the pot with water outside the cooker to check for cracks or pinholes. Replace the pot if any leaks are found.
• Check for boil‑over: Look inside the cooker base for dried food or water marks indicating past overflow. Clean thoroughly and avoid filling above the MAX line.
• Inspect seals: From inside the cooker, check the silicone grommets around the temperature sensor and wiring for damage. Replace if hardened or cracked.
• Dry completely: Allow the cooker to dry fully before reuse. If water has reached the PCB or heater, have a technician inspect for corrosion or damage.