Burning smell during cooking, sometimes with dark residue on the heater plate.

Safety first: Turn off, unplug, and allow the cooker to cool completely before cleaning.

• Remove inner pot: Inspect the heater plate for burnt food or sticky residue.
• Clean heater plate: Wipe gently with a damp cloth and mild detergent. Do not pour water directly into the base or scratch the surface.
• Check underside of pot: Clean any burnt-on food from the bottom of the inner pot.
• Avoid overfilling: Keep contents below the maximum line to prevent boil-over.
• If burning smell persists with a clean heater and pot, inspect the heater element and wiring for overheating signs and seek service if needed.