Unusual burning smell during cooking, even when food is not burnt.

Safety first: If you smell strong burning plastic or see smoke, unplug the cooker immediately and do not use it until inspected.

• Check for food spills: Remove the inner pot and inspect the heating plate and surrounding area. Clean any residue with a damp cloth.
• Inspect underside: Look under the cooker for drips or stains indicating liquid has entered the base.
• Ventilate: For a new unit, a mild odor may occur during first uses. Run an empty water cycle with vinegar (1 cup vinegar + 3 cups water) to help dissipate odors.
• Advanced inspection: If the smell is electrical (sharp, plastic-like), unplug and have a technician inspect the wiring harness and main control board for overheating.