During cooking, the display shows E3 and the unit stops heating.

Safety first: Press Cancel, unplug the unit, and allow it to cool fully before touching internal surfaces.

• Check inner pot seating: Remove the pot and reseat it, ensuring it sits flat on the heating plate with no wobble. Do not operate without the inner pot.
• Inspect for scorching: Look for burnt-on food on the bottom of the pot. If present, soak and clean thoroughly. Never scrape the heating plate itself; only clean it gently with a soft, slightly damp cloth.
• Verify liquid level: For pressure and rice modes, ensure you are using at least the minimum liquid specified in the Our Place manual. Running with too little liquid can trigger overheat errors.
• Check pot condition: Place the pot on a flat countertop. If it rocks or you can see a gap, it is warped and should be replaced.
• Restart test: After cleaning and reseating, run a short low-temperature program (e.g., Keep Warm) with adequate water to confirm normal operation.

If E3 recurs even with proper liquid and a good pot, the overheat sensor or control board may be faulty and should be inspected by a technician.