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Our Place Multicookers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Multicooker will not start a cooking program and displays E1 shortly after pressing Start.
Lid Not Detected / Lid Switch Fault
E10
E10 appears and the cooker stops heating during a program, often accompanied by a beeping alarm.
Internal Overcurrent / Power Supply Protection
E2
Multicooker displays E2 and will not heat or start a program.
Bottom Temperature Sensor (NTC) Fault
E3
During cooking, the display shows E3 and the unit stops heating.
Overheat Protection / Dry Pot Detection
E4
E4 appears shortly after starting a pressure or high-heat program; cooker stops heating.
Over-Temperature / High-Heat Cutoff at Heating Plate
E5
E5 error appears and the cooker will not build pressure or complete the program.
Pressure Sensor Circuit Fault
E6
E6 is displayed and the cooker does not heat or only heats briefly.
Heating Element / Triac Drive Fault
E7
E7 appears during preheat or pressure build and the cooker aborts the program.
Abnormal Pressure Rise / Overpressure Detection
E8
E8 error appears and the cooker fails to reach or maintain pressure.
Insufficient Pressure / Leak Detected
E9
E9 is displayed and the cooker beeps, refusing to start a program.
Lid Lock / Unlock Mechanism Fault
ERR
Generic “ERR” or “ERROR” message appears and the cooker becomes unresponsive.
General Control Board Fault
HOT
Display shows “HOT” and the cooker will not start a new program or continues beeping.
High Temperature Lockout / Residual Heat Protection
LID
Display shows a LID-related message (e.g., “LID”, “LID OPEN”) and the cooker will not start or switch modes.
Lid Open Detection in Protected Modes
PRHE
Display shows “PRHE” or extended “Preheating” and never transitions to the main cook time.
Extended Preheat / Failure to Reach Pressure
SEAL
Display shows “SEAL” or similar and the cooker fails to build pressure.
Seal Not Achieved / Gasket Detection
VENT
Display shows “VENT” or a similar prompt and the cooker will not enter pressure mode.
Steam Release Position / Venting Reminder
WATR
Display shows a water-related message (e.g., “ADD H2O”, “WATR”) and the cooker stops heating.
Low Liquid / Dry Cooking Protection
Symptom
Buttons on the control panel are unresponsive or require very hard presses.
Keypad / Touch Interface Failure
Symptom
Condensation or water drips down the sides of the cooker or onto the counter during use.
Condensation Management / Overflow
Symptom
Display is dim, flickering, or segments are missing, but cooker still heats.
Display Module / Backlight Degradation
Symptom
Fan noise from the side or bottom of the cooker is unusually loud or grinding.
Cooling Fan Wear or Obstruction
Symptom
Float valve does not rise during pressure cooking; cooker times out or food is undercooked.
Float Valve / Pressure Indicator Stuck Down
Symptom
Float valve remains up and lid will not open after cooking is complete and pressure should be released.
Float Valve / Pressure Indicator Stuck Up
Symptom
High-pitched whistling or hissing noise from the lid during pressure cooking.
Steam Path Resonance / Minor Leak
Symptom
Inner pot coating is peeling, scratched, or flaking.
Nonstick Coating Degradation
Symptom
Keep Warm mode runs but food temperature is either too low (lukewarm) or too high (continues cooking).
Keep Warm Temperature Regulation Error
Symptom
Loud rattling, knocking, or buzzing noise from the multicooker during operation.
Mechanical Vibration / Loose Component
Symptom
Multicooker does not power on at all; no lights or display when plugged in.
No Power / Dead Unit
Symptom
Multicooker heats very slowly or never reaches the set temperature; food remains undercooked.
Reduced Heating Output
Symptom
Multicooker overheats food; bottom layer burns while top remains undercooked.
Localized Overheating / Temperature Regulation Error
Symptom
Multicooker powers on but will not start any cooking program; pressing Start does nothing or beeps without beginning.
Start Circuit / Mode Interlock Fault
Symptom
Multicooker trips the household breaker or GFCI outlet when starting to heat.
Short Circuit / Ground Fault Under Load
Symptom
Persistent food odors remain in the silicone gasket and lid even after washing.
Odor Retention in Silicone and Lid Cavities
Symptom
Steam continuously escapes from the steam release valve even when set to Seal; pressure never builds.
Steam Release Valve Not Sealing
Symptom
Steam or liquid leaks from around the lid during pressure cooking.
Lid Seal Leakage Under Pressure
Symptom
Unit shuts off unexpectedly in the middle of a cooking cycle without any error code.
Intermittent Power Loss / Thermal Cutout
Symptom
Unpleasant burnt, plastic, or chemical smell during cooking.
Odor from Overheating or Residue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Multicooker will not start a cooking program and displays E1 shortly after pressing Start.
|
Lid Not Detected / Lid Switch Fault | View Details |
| E10 |
E10 appears and the cooker stops heating during a program, often accompanied by a beeping alarm.
|
Internal Overcurrent / Power Supply Protection | View Details |
| E2 |
Multicooker displays E2 and will not heat or start a program.
|
Bottom Temperature Sensor (NTC) Fault | View Details |
| E3 |
During cooking, the display shows E3 and the unit stops heating.
|
Overheat Protection / Dry Pot Detection | View Details |
| E4 |
E4 appears shortly after starting a pressure or high-heat program; cooker stops heating.
|
Over-Temperature / High-Heat Cutoff at Heating Plate | View Details |
| E5 |
E5 error appears and the cooker will not build pressure or complete the program.
|
Pressure Sensor Circuit Fault | View Details |
| E6 |
E6 is displayed and the cooker does not heat or only heats briefly.
|
Heating Element / Triac Drive Fault | View Details |
| E7 |
E7 appears during preheat or pressure build and the cooker aborts the program.
|
Abnormal Pressure Rise / Overpressure Detection | View Details |
| E8 |
E8 error appears and the cooker fails to reach or maintain pressure.
|
Insufficient Pressure / Leak Detected | View Details |
| E9 |
E9 is displayed and the cooker beeps, refusing to start a program.
|
Lid Lock / Unlock Mechanism Fault | View Details |
| ERR |
Generic “ERR” or “ERROR” message appears and the cooker becomes unresponsive.
|
General Control Board Fault | View Details |
| HOT |
Display shows “HOT” and the cooker will not start a new program or continues beeping.
|
High Temperature Lockout / Residual Heat Protection | View Details |
| LID |
Display shows a LID-related message (e.g., “LID”, “LID OPEN”) and the cooker will not start or switch modes.
|
Lid Open Detection in Protected Modes | View Details |
| PRHE |
Display shows “PRHE” or extended “Preheating” and never transitions to the main cook time.
|
Extended Preheat / Failure to Reach Pressure | View Details |
| SEAL |
Display shows “SEAL” or similar and the cooker fails to build pressure.
|
Seal Not Achieved / Gasket Detection | View Details |
| VENT |
Display shows “VENT” or a similar prompt and the cooker will not enter pressure mode.
|
Steam Release Position / Venting Reminder | View Details |
| WATR |
Display shows a water-related message (e.g., “ADD H2O”, “WATR”) and the cooker stops heating.
|
Low Liquid / Dry Cooking Protection | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard presses.
|
Keypad / Touch Interface Failure | View Details |
| – |
Condensation or water drips down the sides of the cooker or onto the counter during use.
|
Condensation Management / Overflow | View Details |
| – |
Display is dim, flickering, or segments are missing, but cooker still heats.
|
Display Module / Backlight Degradation | View Details |
| – |
Fan noise from the side or bottom of the cooker is unusually loud or grinding.
|
Cooling Fan Wear or Obstruction | View Details |
| – |
Float valve does not rise during pressure cooking; cooker times out or food is undercooked.
|
Float Valve / Pressure Indicator Stuck Down | View Details |
| – |
Float valve remains up and lid will not open after cooking is complete and pressure should be released.
|
Float Valve / Pressure Indicator Stuck Up | View Details |
| – |
High-pitched whistling or hissing noise from the lid during pressure cooking.
|
Steam Path Resonance / Minor Leak | View Details |
| – |
Inner pot coating is peeling, scratched, or flaking.
|
Nonstick Coating Degradation | View Details |
| – |
Keep Warm mode runs but food temperature is either too low (lukewarm) or too high (continues cooking).
|
Keep Warm Temperature Regulation Error | View Details |
| – |
Loud rattling, knocking, or buzzing noise from the multicooker during operation.
|
Mechanical Vibration / Loose Component | View Details |
| – |
Multicooker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Unit | View Details |
| – |
Multicooker heats very slowly or never reaches the set temperature; food remains undercooked.
|
Reduced Heating Output | View Details |
| – |
Multicooker overheats food; bottom layer burns while top remains undercooked.
|
Localized Overheating / Temperature Regulation Error | View Details |
| – |
Multicooker powers on but will not start any cooking program; pressing Start does nothing or beeps without beginning.
|
Start Circuit / Mode Interlock Fault | View Details |
| – |
Multicooker trips the household breaker or GFCI outlet when starting to heat.
|
Short Circuit / Ground Fault Under Load | View Details |
| – |
Persistent food odors remain in the silicone gasket and lid even after washing.
|
Odor Retention in Silicone and Lid Cavities | View Details |
| – |
Steam continuously escapes from the steam release valve even when set to Seal; pressure never builds.
|
Steam Release Valve Not Sealing | View Details |
| – |
Steam or liquid leaks from around the lid during pressure cooking.
|
Lid Seal Leakage Under Pressure | View Details |
| – |
Unit shuts off unexpectedly in the middle of a cooking cycle without any error code.
|
Intermittent Power Loss / Thermal Cutout | View Details |
| – |
Unpleasant burnt, plastic, or chemical smell during cooking.
|
Odor from Overheating or Residue | View Details |
No matching codes found
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