Our Place Intermittent Power Loss / Thermal Cutout

Unit shuts off unexpectedly in the middle of a cooking cycle without any error code.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose power cord connection, Overheating triggering thermal cutoff, Failing control board, Faulty internal wiring connection

How to Fix / Troubleshooting

Safety first: Unplug the cooker and allow it to cool before further use.

  • Check cord seating: Ensure the plug is fully inserted into the outlet and not loose.
  • Ventilation: Make sure the cooker has several inches of clearance on all sides and is not enclosed in a cabinet during use.
  • Avoid covering: Do not drape towels or covers over the cooker while it is operating.
  • Test with simple program: After cooling, run a short, low-heat program and observe whether it shuts off again.

Repeated unexpected shutoffs suggest a failing thermal cutoff or control board and should be diagnosed by a technician.

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Repair Difficulty

Hard 4/5

Required Part

Thermal Cutoff / Heater Assembly
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