Oursson
Keypad / Touch Sensor Failure
Buttons or touch keys on the control panel do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture under panel overlay, Worn mechanical buttons, Damaged touch sensor traces, Loose keypad ribbon cable
How to Fix / Troubleshooting
Safety first: Unplug the cooker before working on the control panel.
- Drying: If the panel was recently cleaned with liquid, leave the cooker unplugged for 24 hours to dry out.
- Clean surface: Wipe the panel with a dry, lint-free cloth to remove grease that can interfere with touch sensing.
- Reseat cable (advanced): Open the control panel and reseat the keypad or touch panel ribbon cable on the PCB.
- Replace panel: If specific buttons remain unresponsive, the keypad membrane or touch panel is likely defective and should be replaced as a unit.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Keypad Assembly
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