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Condensation Management / Drainage Issue
Water or condensation accumulates under the multicooker or on the countertop during use.
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Possible Causes
Full or missing condensation collector cup, Cracked condensation tray, Lid gasket leaking condensation, Overfilled inner pot causing overflow
How to Fix / Troubleshooting
Safety first: Unplug the cooker before lifting or tilting it to check for leaks.
- Check condensation collector: Locate the small plastic condensation cup or tray on the side or back of the cooker. Ensure it is installed correctly and not full. Empty and reinstall.
- Inspect for cracks: Remove the collector and inspect for cracks or damage. Replace if leaking.
- Avoid overfilling: Do not exceed the maximum fill line in the inner pot. Boil-overs can run down into the collector area.
- Clean lid gasket: Wipe the gasket and lid area to ensure condensation drips into the designed channels.
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Repair Difficulty
Very Easy
1/5
Required Part
Condensation Collector Cup / Tray
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