E11
Polaris Lid Lock / Safety Switch Fault

E11 error appears when trying to start any program; the lid may not lock properly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective lid lock microswitch, Misaligned lid locking mechanism, Broken lid lock actuator pin, Damaged lid lock wiring harness

How to Fix / Troubleshooting

Safety first: Unplug the cooker. Do not bypass the lid lock; it is a critical safety device.

  • Check lid closure: Ensure the lid is fully closed and rotated/latched according to the model's design. Listen for a distinct click from the lock.
  • Inspect lock mechanism: Remove the top cover or front panel to access the lid lock assembly. Check for broken plastic parts or an actuator that does not reach the microswitch.
  • Test microswitch: With a multimeter, test continuity across the switch terminals while manually actuating the lock. Replace the switch if it does not change state reliably.
  • Check wiring: Verify that the lid lock wires are intact and firmly connected to the main board.
  • Replace lid lock assembly: If mechanical parts are worn or broken, install a new Polaris lid lock assembly designed for your model.
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Repair Difficulty

Medium 3/5

Required Part

Lid Lock Assembly / Lid Lock Microswitch
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