Polaris Keep-Warm Temperature Too High

Keep-warm function overheats food, causing it to dry out or burn on the bottom.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect temperature calibration on control board, Drifted bottom NTC sensor, Poor heat distribution due to warped pot, Firmware bug in specific model series

How to Fix / Troubleshooting

Safety first: Unplug before internal checks.

  • Test with water: Measure water temperature during keep-warm with a kitchen thermometer. If significantly above typical 60–75°C, there is a control issue.
  • Check pot and plate: Replace a warped inner pot that may cause localized overheating.
  • Replace sensor: Install a new bottom NTC sensor if readings are suspect.
  • Board/firmware: If the issue persists, the main control board may need replacement or firmware update via Polaris service.
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Repair Difficulty

Medium 3/5

Required Part

Bottom Temperature Sensor (NTC) / Main Control Board
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