Polaris Insulation or Thermal Shield Degradation

Multicooker exterior becomes excessively hot to touch during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Missing or damaged internal thermal insulation, Gaps between inner pot and housing, Overheating due to blocked vents, Warped inner pot transferring heat to side walls

How to Fix / Troubleshooting

Safety first: Unplug and allow to cool before opening the housing.

  • Check ventilation: Ensure side and bottom vents are not blocked by objects or dust.
  • Inspect insulation: Remove the outer shell and verify that reflective or fiber insulation around the inner pot is intact. Replace if burnt or missing.
  • Check pot fit: Ensure the inner pot is the correct Polaris part and fits properly without touching the side walls.
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Repair Difficulty

Hard 4/5

Required Part

Internal Thermal Insulation / Inner Pot
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