Sage Keypad / Touch Button Failure

Buttons on the control panel are unresponsive or require very hard presses.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Grease or moisture under keypad overlay, Worn tactile switches on PCB, Loose keypad ribbon cable, Cracked control panel PCB

Safety first: Unplug the cooker before cleaning the control panel.

Surface cleaning: Wipe the panel with a slightly damp cloth and mild detergent. Do not spray cleaner directly onto the panel.
Dry thoroughly: Allow the panel to dry completely before plugging back in.
Test all buttons: Check if some buttons work while others do not; this can indicate a PCB issue.
When to replace: Persistent unresponsiveness usually requires replacing the control panel PCB or keypad assembly.

Medium 3/5

Control Panel PCB

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