Sage
Sage Multicookers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Multicooker will not start a cooking program and displays E1 shortly after pressing START.
Lid Not Detected / Lid Switch Fault
E2
Multicooker beeps and shows E2, will not heat or start pressure cooking.
Lid Locking Mechanism / Lock Sensor Fault
E3
During preheat or pressure build-up, the display shows E3 and the cooker stops heating.
Overtemperature / Dry Pot Protection Triggered
E4
E4 appears during cooking or immediately after starting, and the cooker stops heating.
Overtemperature / Overheat Protection at Heating Plate
E5
E5 error appears when trying to start a pressure program; cooker does not build pressure.
Pressure Sensor Fault / Pressure Not Detected
E6
E6 is displayed and the cooker will not start any program.
Temperature Sensor Open/Short Circuit
E7
E7 appears during preheat or pressure cooking; unit may stop and beep.
Abnormal Pressure / Overpressure Detected
E8
E8 error appears and the cooker will not heat or start programs.
Heating Element Circuit Fault
E9
E9 is displayed intermittently; cooker may stop mid-cycle.
Internal Communication / Control Board Fault
ERR
Generic “ERR” message on display; cooker beeps and will not start.
General System Error / Firmware Fault
H2O
Display shows a water-related message (e.g. “H2O” or “ADD WATER”) and the cooker stops heating.
Low Liquid / Boil Dry Protection
LID
Display shows a lid-related message (e.g. “LID” or “CLOSE LID”) and the cooker will not start.
Lid Position Detection Error
VENT
Display shows a vent-related message (e.g. “VENT” or “CHECK VENT”) and pressure program will not start.
Steam Release Valve Position Error
Symptom
Burning smell during cooking; food often sticks or burns on the bottom.
Localized Overheating / Food Scorching
Symptom
Buttons on the control panel are unresponsive or require very hard presses.
Keypad / Touch Button Failure
Symptom
Condensation or water dripping from the side or back of the cooker during or after cooking.
Condensation Management / Collector Overflow
Symptom
Display and buttons work, but programs cancel themselves or reset unexpectedly during cooking.
Intermittent Power / Control Reset
Symptom
Display is very dim, flickering, or some segments are missing.
Display Module / Backlight Failure
Symptom
Excessive steam leaking around the sides of the lid during pressure cooking.
Lid Seal Failure / Poor Gasket Contact
Symptom
Exterior of the multicooker becomes excessively hot to touch during operation.
Insulation / Thermal Shielding Degradation
Symptom
High-pitched squealing or whistling noise from the lid during pressure cooking.
Steam Path Restriction / Resonance
Symptom
Inner lid plate does not lock securely or falls out when opening the lid.
Inner Lid Retainer Failure
Symptom
Inner pot has discoloured spots, pitting, or flaking coating, and food sticks more than before.
Inner Pot Surface Degradation
Symptom
Lid handle feels loose or wobbly when opening or closing the cooker.
Loose Lid Handle / Hinge Hardware
Symptom
Lid is stuck and will not open after cooking; float valve appears down but lid remains locked.
Lid Lock Jammed / Residual Pressure
Symptom
Loud rattling or knocking noise from the multicooker during heating or pressure cooking.
Mechanical Vibration / Loose Internal Component
Symptom
Multicooker does not power on at all; no lights or display when plugged in.
No Power / Dead Appliance
Symptom
Multicooker heats but never reaches or holds pressure; steam constantly escapes from the lid.
Cannot Reach Pressure / Pressure Loss
Symptom
Multicooker powers on but will not heat in any mode (Sauté, Slow Cook, Pressure).
No Heat / Heating Circuit Failure
Symptom
Multicooker takes an unusually long time to come to pressure compared to normal operation.
Extended Preheat / Slow Pressure Build
Symptom
Slow cook mode runs but food remains undercooked compared to recipe times.
Low Temperature in Slow Cook Mode
Symptom
Steam or small amounts of food spray out of the steam release valve more than expected during pressure cooking.
Excessive Foaming / Vent Contamination
Symptom
Steam release valve does not pop up or down smoothly; float valve sticks, causing delayed or no pressure release.
Sticking Float Valve / Steam Release Mechanism
Symptom
Unit trips the household circuit breaker or RCD when starting a cooking program.
Electrical Short / Earth Leakage
Symptom
Unpleasant or persistent odours from the cooker, even when empty.
Odour Retention in Silicone and Lid Components
Symptom
Water or food leaking from the bottom of the multicooker onto the countertop.
Base Leak / Inner Pot or Condensation Management Fault
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Multicooker will not start a cooking program and displays E1 shortly after pressing START.
|
Lid Not Detected / Lid Switch Fault | View Details |
| E2 |
Multicooker beeps and shows E2, will not heat or start pressure cooking.
|
Lid Locking Mechanism / Lock Sensor Fault | View Details |
| E3 |
During preheat or pressure build-up, the display shows E3 and the cooker stops heating.
|
Overtemperature / Dry Pot Protection Triggered | View Details |
| E4 |
E4 appears during cooking or immediately after starting, and the cooker stops heating.
|
Overtemperature / Overheat Protection at Heating Plate | View Details |
| E5 |
E5 error appears when trying to start a pressure program; cooker does not build pressure.
|
Pressure Sensor Fault / Pressure Not Detected | View Details |
| E6 |
E6 is displayed and the cooker will not start any program.
|
Temperature Sensor Open/Short Circuit | View Details |
| E7 |
E7 appears during preheat or pressure cooking; unit may stop and beep.
|
Abnormal Pressure / Overpressure Detected | View Details |
| E8 |
E8 error appears and the cooker will not heat or start programs.
|
Heating Element Circuit Fault | View Details |
| E9 |
E9 is displayed intermittently; cooker may stop mid-cycle.
|
Internal Communication / Control Board Fault | View Details |
| ERR |
Generic “ERR” message on display; cooker beeps and will not start.
|
General System Error / Firmware Fault | View Details |
| H2O |
Display shows a water-related message (e.g. “H2O” or “ADD WATER”) and the cooker stops heating.
|
Low Liquid / Boil Dry Protection | View Details |
| LID |
Display shows a lid-related message (e.g. “LID” or “CLOSE LID”) and the cooker will not start.
|
Lid Position Detection Error | View Details |
| VENT |
Display shows a vent-related message (e.g. “VENT” or “CHECK VENT”) and pressure program will not start.
|
Steam Release Valve Position Error | View Details |
| – |
Burning smell during cooking; food often sticks or burns on the bottom.
|
Localized Overheating / Food Scorching | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard presses.
|
Keypad / Touch Button Failure | View Details |
| – |
Condensation or water dripping from the side or back of the cooker during or after cooking.
|
Condensation Management / Collector Overflow | View Details |
| – |
Display and buttons work, but programs cancel themselves or reset unexpectedly during cooking.
|
Intermittent Power / Control Reset | View Details |
| – |
Display is very dim, flickering, or some segments are missing.
|
Display Module / Backlight Failure | View Details |
| – |
Excessive steam leaking around the sides of the lid during pressure cooking.
|
Lid Seal Failure / Poor Gasket Contact | View Details |
| – |
Exterior of the multicooker becomes excessively hot to touch during operation.
|
Insulation / Thermal Shielding Degradation | View Details |
| – |
High-pitched squealing or whistling noise from the lid during pressure cooking.
|
Steam Path Restriction / Resonance | View Details |
| – |
Inner lid plate does not lock securely or falls out when opening the lid.
|
Inner Lid Retainer Failure | View Details |
| – |
Inner pot has discoloured spots, pitting, or flaking coating, and food sticks more than before.
|
Inner Pot Surface Degradation | View Details |
| – |
Lid handle feels loose or wobbly when opening or closing the cooker.
|
Loose Lid Handle / Hinge Hardware | View Details |
| – |
Lid is stuck and will not open after cooking; float valve appears down but lid remains locked.
|
Lid Lock Jammed / Residual Pressure | View Details |
| – |
Loud rattling or knocking noise from the multicooker during heating or pressure cooking.
|
Mechanical Vibration / Loose Internal Component | View Details |
| – |
Multicooker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Appliance | View Details |
| – |
Multicooker heats but never reaches or holds pressure; steam constantly escapes from the lid.
|
Cannot Reach Pressure / Pressure Loss | View Details |
| – |
Multicooker powers on but will not heat in any mode (Sauté, Slow Cook, Pressure).
|
No Heat / Heating Circuit Failure | View Details |
| – |
Multicooker takes an unusually long time to come to pressure compared to normal operation.
|
Extended Preheat / Slow Pressure Build | View Details |
| – |
Slow cook mode runs but food remains undercooked compared to recipe times.
|
Low Temperature in Slow Cook Mode | View Details |
| – |
Steam or small amounts of food spray out of the steam release valve more than expected during pressure cooking.
|
Excessive Foaming / Vent Contamination | View Details |
| – |
Steam release valve does not pop up or down smoothly; float valve sticks, causing delayed or no pressure release.
|
Sticking Float Valve / Steam Release Mechanism | View Details |
| – |
Unit trips the household circuit breaker or RCD when starting a cooking program.
|
Electrical Short / Earth Leakage | View Details |
| – |
Unpleasant or persistent odours from the cooker, even when empty.
|
Odour Retention in Silicone and Lid Components | View Details |
| – |
Water or food leaking from the bottom of the multicooker onto the countertop.
|
Base Leak / Inner Pot or Condensation Management Fault | View Details |
No matching codes found
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