ERR
Sage
General System Error / Firmware Fault
Generic “ERR” message on display; cooker beeps and will not start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Temporary firmware glitch, Button stuck on control panel, Corrupted program memory, Control PCB fault
How to Fix / Troubleshooting
Safety first: Unplug the cooker before cleaning the control panel.
- Power reset: Unplug for at least 10 minutes, then plug back in and try again.
- Clean control panel: Wipe the panel with a slightly damp, non-abrasive cloth to remove grease that may cause buttons to stick. Do not allow liquid to enter the panel.
- Check for stuck buttons: Press each button individually to ensure it moves freely and is not jammed.
- Factory reset (if available): Follow the user manual instructions to reset the cooker to factory settings.
- When to replace: If ERR persists, the main control PCB or keypad PCB may be defective and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel PCB
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