Sage Base Leak / Inner Pot or Condensation Management Fault

Water or food leaking from the bottom of the multicooker onto the countertop.

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Possible Causes

Cracked inner pot, Overfilled inner pot causing boil-over into base, Blocked condensation collector, Damaged inner pot coating leading to pinhole leaks

How to Fix / Troubleshooting

Safety first: Unplug the cooker immediately if liquid is leaking near the power cord or base.

  • Remove and inspect pot: Take out the inner pot and fill it with water over a sink to check for leaks or cracks.
  • Check condensation collector: Remove and empty the condensation collector at the back or side of the unit. Clean any blocked channels.
  • Dry the base: Carefully dry the heating plate and interior with a soft cloth. Allow the unit to air dry completely before reuse.
  • Respect fill lines: Do not fill above the MAX line, especially for starchy foods.
  • When to replace: Replace a cracked inner pot immediately; do not attempt to repair it.
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Repair Difficulty

Easy 2/5

Required Part

Stainless Steel Inner Pot
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