E9
Sage
Internal Communication / Control Board Fault
E9 is displayed intermittently; cooker may stop mid-cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose connector between display PCB and main PCB, Moisture ingress on control board, Failing microcontroller, Power supply instability
How to Fix / Troubleshooting
Safety first: Unplug the unit before any disassembly. Avoid using the cooker if there are signs of liquid inside the control panel.
- Power cycle: Unplug for 10–15 minutes, then reconnect. Try a simple program to see if the error recurs.
- Check environment: Ensure the cooker is not used directly under cupboards where steam can condense into the control panel.
- Drying (if minor moisture): If you suspect light condensation, leave the cooker unplugged in a dry, warm room for 24 hours before retesting.
- When to replace: Persistent E9 usually indicates a failing main control PCB or display PCB. Replacement requires opening the top housing and should be done by a technician.
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Repair Difficulty
Hard
4/5
Required Part
Main Control PCB
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