E12 appears and the display backlight may flicker; unit may shut down unexpectedly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect the multicooker from the mains. Do not continue to operate if there is a burning smell or visible smoke.
Step-by-step checks:
- 1. Verify mains voltage: Ensure you are using the cooker with the correct regional voltage (e.g., 220–240 V for EU models). Avoid using unstable generators or long undersized extension cords.
- 2. Inspect power cord: Check the Saturn power cord for cuts, kinks, or burn marks. Replace if damaged.
- 3. Internal inspection (advanced): Remove the bottom cover and inspect the input section of the PCB (near where the cord enters). Look for burnt MOVs (surge suppressors), fuses, or tracks.
- 4. Check for shorts: Visually inspect heater wiring and connectors for melted insulation or contact with the metal chassis.
- 5. Test on a different outlet: After inspection, test the cooker on a known-good outlet without other heavy loads.
Recommendation: If E12 persists or any components appear burnt, the main PCB likely needs replacement. Do not attempt to bypass fuses or protective components.
Repair Difficulty
Required Part
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