E7 appears and the cooker does not heat; sometimes accompanied by a clicking sound from inside.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the multicooker before opening any covers. The heater operates at mains voltage.
Step-by-step checks:
- 1. Visual inspection under pot: Remove the inner pot and inspect the heating plate for burn marks, cracks, or discoloration that may indicate heater damage.
- 2. Listen for relay click: Plug in the unit, start a program, and listen closely. If you hear a click but no heating occurs (and E7 appears), the heater or its wiring may be open.
- 3. Access heater wiring (advanced): With power disconnected, remove the bottom cover. Locate the two heavy-gauge wires going to the heating plate. Check for loose or burnt connectors.
- 4. Check thermal fuse: Find the thermal cutoff in series with the heater. If it appears burnt or open (requires continuity test with a multimeter), it must be replaced with an identical rating.
- 5. Measure heater resistance: Using a multimeter, measure resistance across the heater terminals. A typical value is between 20–60 Ω depending on model. Infinite resistance indicates a broken heater.
- 6. Inspect control board relay: Look for signs of burning or cracking around the heater relay on the PCB. A failed relay may need board-level repair or replacement.
Note: Heater and thermal fuse replacement involve mains wiring and should be performed by a qualified technician if you are not experienced.
Repair Difficulty
Required Part
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