Water or steam appears to leak from the bottom of the cooker onto the counter.

Safety first: Unplug the cooker immediately. Do not operate with water inside the electrical housing.

Step-by-step checks:

• 1. Inspect inner pot: Fill the pot with water and place it on a dry surface outside the cooker to check for cracks or leaks.
• 2. Check for overfill signs: Look inside the cooker for water marks or food residue around the upper rim, indicating past overfilling.
• 3. Remove bottom cover: After drying the exterior, remove the bottom cover and inspect for water traces, rust, or damaged gaskets.
• 4. Dry thoroughly: Allow all internal parts to dry completely (24–48 hours) before reassembly.
• 5. Replace damaged seals: If the bottom gasket or seals around the heating plate are damaged, replace them.

Warning: Operating the cooker with internal moisture can cause electric shock or short circuits. If corrosion is present on the PCB, have it inspected by a technician.