E18
Candy Low Voltage / Mains Supply Detection Fault

Oven shows E18 and may intermittently shut off or reset during use.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unstable mains voltage, Loose neutral or live connection at terminal block, Faulty power filter board, Defective power supply section on main PCB

How to Fix / Troubleshooting

Safety first: Turn off power at the isolator and verify no voltage is present before opening the rear cover.

  • Inspect terminal block: Check that all screws are tight and that there is no sign of overheating. Tighten as needed and replace the block if damaged.
  • Check supply cable: Ensure the cable is correctly sized and undamaged. Replace if there are any cuts or burns.
  • Power filter board: Some Candy ovens use a separate EMI/power filter. Inspect it for burnt components or loose connectors. Replace if faulty.
  • Electrical supply: If possible, have an electrician verify that the supply voltage is within specification and that there are no frequent drops.
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Repair Difficulty

Hard 4/5

Required Part

Mains Terminal Block or Power Filter Board
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