Candy

Candy Ovens Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

Advertisements
E01
Oven will not heat; display shows E01 shortly after a cooking program is started.
Main Temperature Sensor (NTC) Open Circuit
E02
Oven overheats, may shut down or lock, and displays E02 during or shortly after use.
Main Temperature Sensor (NTC) Short Circuit / Overtemperature Detection
E03
Oven does not heat or stops heating; E03 appears on the display.
Overheat Safety Thermostat / Thermal Cut-Out Tripped or Open
E04
Oven display shows E04 and the oven does not start or stops mid-cycle.
Cooling Fan (Tangential Fan) Fault
E05
Oven does not heat correctly; E05 appears on the display, often related to grill or upper heating.
Grill / Upper Heating Element Circuit Fault
E06
Fan oven mode does not heat properly; E06 is displayed when fan-assisted functions are selected.
Fan Oven (Circular) Heating Element Circuit Fault
E07
Oven fan does not run in fan-assisted modes; E07 appears on the display.
Convection Fan Motor Fault
E08
Oven display shows E08 and the door remains locked or will not lock/unlock correctly, often after pyrolytic cleaning (if equipped).
Door Lock / Latch Mechanism Fault
E09
Oven display shows E09 and the appliance may be completely inoperative or partially functional.
Main Control Board Power Supply Fault
E10
Oven display shows E10 and the clock/timer may not set correctly; some functions may be disabled.
User Interface / Display Board Communication Fault
E11
Oven shows E11 and may not start; often associated with child lock or key input issues.
Keypad / Touch Control Fault
E12
Oven shows E12 and may shut down during long cooking cycles, especially at high temperatures.
Internal Overtemperature / Cooling System Fault
E13
Oven displays E13 and some or all heating functions are disabled.
Lower Heating Element Circuit Fault
E14
Oven shows E14 and interior light may not work; some models may still heat.
Cavity Lamp / Lighting Circuit Fault
E15
Oven shows E15 and may not respond to temperature changes or may heat uncontrollably.
Oven Thermostat / Temperature Regulation Fault (Mechanical or Electronic)
E16
Oven shows E16 and may not start; often associated with power interruptions or configuration issues.
Configuration / EEPROM Error on Control Board
E17
Oven shows E17 and may not allow certain modes, especially pyrolytic cleaning (if equipped).
Pyrolytic System Fault (if model has self-cleaning)
E18
Oven shows E18 and may intermittently shut off or reset during use.
Low Voltage / Mains Supply Detection Fault
E19
Oven shows E19 and may not recognize door open/closed state correctly.
Door Switch / Door Sensor Fault
E20
Oven shows E20 and may not start any program; sometimes appears after a power cut.
Clock / Timer Not Set or Timer Circuit Fault
Symptom
Bottom of food remains undercooked while top browns quickly; lower heat seems weak.
Lower Element Partial Failure or Circuit Issue
Symptom
Excessive condensation or water droplets form on the oven door and control panel during cooking.
Condensation / Ventilation Issue
Symptom
Grill function does not work; other oven functions heat normally.
Grill Element Failure
Symptom
Oven clock and display reset every time power is switched off briefly or after minor interruptions.
Clock Memory / Backup Failure
Symptom
Oven display and controls are dead; no lights or response when turning knobs or pressing buttons.
No Power / Dead Appliance
Symptom
Oven display works but heating and fan functions do not start when a program is selected.
Function Selector / Relay Control Failure
Symptom
Oven does not heat at all in any mode; fan and light may work but no warmth is produced.
Total Heating Failure
Symptom
Oven door does not close fully or sits unevenly; heat escapes around the edges.
Door Misalignment / Hinge Wear
Symptom
Oven door glass becomes extremely hot to touch during normal cooking, more than previously.
Door Insulation / Cooling Fault
Symptom
Oven door seal is damaged, loose, or heat escapes causing surrounding cabinets to overheat.
Door Gasket / Seal Failure
Symptom
Oven emits a strong burning smell or smoke during normal cooking (not just initial use).
Overheating or Contamination Burn-Off
Symptom
Oven fan runs but there is no heat in fan-assisted modes; conventional top/bottom heat may still work.
Fan Oven Element Failure
Symptom
Oven heats but does not reach the set temperature; food takes much longer to cook than expected.
Underheating / Temperature Inaccuracy
Symptom
Oven interior light does not work, but heating and other functions are normal.
Lamp Failure
Symptom
Oven interior light stays on all the time, even when the door is closed and the oven is off.
Stuck Light Circuit / Door Switch Fault
Symptom
Oven interior surfaces flake, rust, or enamel chips off, sometimes exposing metal.
Cavity Enamel Degradation
Symptom
Oven makes loud rattling, scraping, or humming noises during operation, especially in fan modes.
Mechanical Noise / Fan or Panel Vibration
Symptom
Oven overheats and burns food even at low temperature settings.
Overheating / Temperature Runaway
Symptom
Oven timer counts down but heating starts late or not at the programmed time in delayed-start modes.
Timer / Program Logic Issue
Symptom
Oven trips the household circuit breaker or RCD when turned on or when a specific function is selected.
Electrical Short or Earth Leakage
Symptom
Pyrolytic self-cleaning cycle does not start or stops prematurely (on models with pyro function).
Pyrolytic Cycle Failure
Advertisements