E11
Etna
Door Lock Mechanism / Switch Fault
Door lock symbol flashing, oven will not start, or door remains locked after pyrolytic cleaning (on self‑clean models)
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed door lock motor, misaligned door lock latch, defective door lock microswitch, broken wiring to lock assembly
How to Fix / Troubleshooting
Safety first: Disconnect the oven from mains. Ensure the cavity has cooled completely if a self‑clean cycle was recently used.
- Manual release: On many Etna pyrolytic models, a manual door lock release is accessible from the top or front after removing the top cover. Use a screwdriver to gently move the release lever to open the door.
- Access lock assembly: Remove the top panel or front trim to reach the door lock motor and latch assembly.
- Check microswitches: Test the lock position switches with a multimeter for proper open/closed operation when the lock is engaged and disengaged. Replace the lock assembly if switches are faulty or not actuated correctly.
- Inspect lock motor: Apply appropriate test voltage (via a test rig or as per service manual) to the lock motor to confirm movement. If the motor does not run, replace the door lock assembly.
- Wiring check: Verify continuity from the lock assembly to the main PCB. Repair any broken or burned wires.
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Repair Difficulty
Hard
4/5
Required Part
Door Lock Assembly
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