E14
Hisense Capacitive Touch Key Fault

E14 error, oven may not respond to some touch keys or may register false touches.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated or wet touch panel surface, Loose touch sensor ribbon cable, Faulty touch sensor IC, Cracked glass control panel

How to Fix / Troubleshooting

Safety first: Turn off power before removing the control panel.

  • Clean panel: Wipe the glass touch panel with a soft, dry cloth. Remove any grease, moisture, or cleaning residue. Do not use excessive water.
  • Drying time: If the panel was recently cleaned, allow several hours for moisture to evaporate before retesting.
  • Check ribbon cable: Remove the control panel and reseat the ribbon cable between the touch panel and the user interface board.
  • Inspect for cracks: Look for hairline cracks in the glass around the touch keys. If present, replace the glass touch panel assembly.
  • Replace UI board: If the panel and cable are good but E14 persists, the touch sensor IC on the UI board may be faulty and the board should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Glass Touch Control Panel
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