Hisense
Keypad / Touch Panel Failure
Oven display and clock work, but none of the buttons respond or only some keys work intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn membrane keypad, Faulty capacitive touch sensors, Loose ribbon cable, Moisture behind control panel
How to Fix / Troubleshooting
Safety first: Disconnect power before removing the control panel.
- Clean and dry: Wipe the control panel surface and ensure it is completely dry. Allow time for any internal moisture to evaporate.
- Reseat cable: Remove the control panel and reseat the ribbon cable between the keypad and control board.
- Inspect for damage: Look for cracks in the panel or corrosion on connectors. Replace the keypad or touch panel assembly if damaged.
- Board test: If a known-good panel still fails, the control board may be defective and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel / Keypad
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